When you encountered any errors, please follow below options to solve it:
- If within US, Call our Toll-Free Phone/Fax: +1 (877) 791-XBRL (9275)
- Email to firstname.lastname@example.org and you will receive an automatic report ticket to your registered email address. One of our representatives will contact you immediately.
- Go to our website and report the error with description and screenshots/attachments if available. A report ticket will be generated and one of our representatives will contact you immediately.
- If you will be advised to reinstall XBRLAnalyst, follow this process to Uninstall XBRLAnalyst
- If you still encountered an Error executing Uninstall, manually uninstall it by following MS support in removing Excel add-in, then reinstall XBRLAnalyst.